I couldn't have afforded treatment for my puppy Bagel without healthy paws. I am not working at the moment and my puppy stopped eating and nearly lost 10 lbs in a week. I had to rely on fundraising to get treatment for her and pay for the vet bills. Healthy paws was very helpful and talked me through the worst case scenario of paying for surgery. Luckily it didn't come to that but it was a relief to know that they would do whatever they can to help and arrange direct payment to the clinic.They also processed my claims the same day as they knew I was tight for money and that helped a great deal in getting Bagel better.So glad I got healthy paws insurance!