I am so grateful to Petplan! Because of them, Fluffy has been receiving the best treatment possible for her diagnosis: lymphoma. Fluffy was insured by a different company from birth till 12 years old when I request an upgrade in plan. They refused. I contacted PETPLAN who ensure pets at ANY AGE. A year into the plan, Fluffy was diagnosed with her condition. Fluffy is almost 16 now and she is alive because of this company. I would have not had the financial means to provide for Fluffy without them. They have paid thousands of dollars over the year to care for Fluffy Very happy with its staff, they are always cordial and very helpful.