We've all heard about the sturdy little cat that rarely goes to the vet and enjoys great health, and lives to an old age. Sherlock is not that cat. I did not know until after I got him that he would be prone to many of the problem that can face Persians. But happily I had signed up with Embrace before he arrived and have not been disappointed. The reimbursement process is simple. It is handled quickly. Best of all, the staff's communications always display a genuine interest in Sherlock's health.