Healthy Paws--simply the best.

10
Out of 10

We had a scare with our 2.5 year old Bernese Mountain Dog over the weekend. He just wasn't acting himself, nothing in particular. Took him to the vet on Friday. His physical was suspicious for a disc problem. We were immediately referred to a specialty clinic. He was seen Friday night, and stayed overnight for an MRI scan. The claim for that visit was submitted Sunday night. On Monday we got the check for the Friday night visit. Just a few minutes ago (Tuesday night), I got the email that the check for the weekend visit is in the mail. Remember this calim was submitted less than 48 hours ago. These folks are simply incredible. A couple of things differentiate them from most of the other insurance companies. Most importantly to me is that there is no annual or lifetime limit. Almost as important is that the deductible is annual, not per incident/illness. They have recently released a smart phone app. to submit a claim, you just take pictures of the invoice and exam with your phone hit send and that's it. It couldn't be easier. For our first two Berners we had different insurance, but were not impressed with the amount of reimbursement, as they worked from a fee schedule which was unrealistically low. I did a lot of research before we went with Healthy Paws and thought they were likely the best. My experience over the past three years has proven my initial opinion right. Theya re a top notch company that does exactly what they say they will do. It has never taken more than 4 days to receive the check. (admittedly part of this is due to the fact I live about 40 miles from the "mother ship")

Did you find this review helpful?
Injury/illness
back/hip injury
Claim Amount
Over $1000
Breed

Bernese Mountain Dog

Age of Pet
1 - 8

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