Thank you so much Healthy Paws for being there. You have the best customer service, respond quickly to questions and billing. You do everything you advertise and more. I have heard horror stories about other pet insurance companies. You came through for me and my Charlie with zero hassles. My Charlie was deathly sick and had to be hospitalized for three days with IV antibiotics and IV fluids. Did not think he was going to pull through. It was such a relief that I did not have to worry about high costs in medical bills. I wish everyone had their pet insurance through Healthy Paws. Thank you a million times over and for checking up on Charlie after the ordeal was over....that is real customer service!!!!