Faster & Easier than I thought

8
Out of 10

I submitted a claim for a new illness for one of our cats that and all I had to do was submit all the supporting documents that were requested and they processed my claim fairly quickly. The only thing I didn't like was that there are limits to how much is allowed, just like in medical insurance. This in itself is not the problem, but in all the documentation I read before signing up, there was no mention of this. For example, if it costs you $500 for an xray, there might be a maximum allowed for said xray, like say $400. So the plan only covers the $400 because that's what's allowed and that's what you'll get minus any deductible and co-insurance. Just wish I knew that in the beginning and that there was some sort of table that outlined the maximum allowed for those things. Other than that, loved the service.

Did you find this review helpful?
Injury/illness
Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Over 8 years

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