After a escaping to the outside and spending the night outside, and a scuffle with a neighboring territorial cat, our female, Taline, received some care at our vets. Once Healthy Paws received our claim, they promptly reviewed the documents submitted, and paid the claim within about two weeks. Then, our male, Zaboo, dug through a small kitchen garbage can, eating who knows what, and we feared an obstructed bowel. Thanks to our Healthy Paws insurance, I did not have to worry that I couldn't afford to do whatever necessary to bring him back to health. Thankfully, after a weekend at the vets and some meds...he simply had an upset tummy and is now back to his inquisitive, feisty self, and Healthy Paws, exactly as promised, handled our claim quickly, painlessly, and courteously, and even sent emails checking on them. How awesome! Human insurance should be so amazing!