Sadly, we had to put our 4 year old Golden Retriever, Sasha, to sleep recently after an 8 month battle with Lymphoma. It was a very difficult process but made much easier by the wonderful people at Trupanion as well as the ease of filing her insurance bill claims. Apparently this process will be getting even easier soon. I have been a human doctor for 20 years and deal with insurance issues almost daily. If our healthcare system adopted the Trupanion method, our country would have much better and affordable healthcare as well as less complicated. After Sasha died, I spoke with Cynthia to cancel her policy. She was very sweet and empathetic and even sent me a letter of condolence. The personal treatment, the ease of signing up, paying the premium, and picking your policy as well as the ease of paying/reimbursement for care make this insurance company quite incredible. I strongly recommend them for your pet and maybe one day for humans as well. Thanks Trupanion for making our loss of Sasha a little bit easier. Dr. Brown, M.D.