Customer Service contacted us to see how our two pets were doing and sent a sympathy e-mail when they learned of our cat being put to sleep. The coverage is excellent for office visits and tests. The amount reimbursed for medication is barely adequate, as a pet owner doesn't have control over the amount charged by the vet. I'd like to see better coverage for cleaning and tooth removal. Also, it would have been helpful to know that I had to add continuing coverage before Tacori turned 10, I tried to add it and was told I could not. The price has escalated in the past 3 years, almost doubling in cost in that period of time. I'll be looking closely at the coverage at next renewal to see what is right for Tacori.
American Eskimo Dog