I have had Trupanion for several years now. the love and center of my whole life is my precious 8 yr old boxer! he was just diagnosed a few weeks ago with hip dysplasia. heartbroken we began to look for options anyway we could help him have the best life that he has left. Trupanion has been there for me through this ordeal as has been as kind, patience, and helpful as always! there preapproval service has made surgery possible for my sweet boy! I am eternally grateful to the Trupanion team! Trupanion has made this very sad situation the best it can be! Trupanion is keeping my family whole! thank U from the bottom of my heart! everyone should have Trupanion! I am truly a customer for life!