Healthy Paws is a wonderful Insurace Co. They make it so easy to file a claim with their app. Whenever I have called in to speak with someone, they are caring, concerned, and provide exceptional customer service! I have received updates on claims within 48 hours and also they check in with your pet to make sure everything is going well! After my Charlie had heart surgery, I was reimbursed within 5 days and they made sure everything was going well with him! I recommend this Co. to anyone looking for pet insurance and can't say enough great things about them to my friends and family!!!!