I have a 6 month of newfoundland, named Winston! Embrace is a great pet insurance so far! Always were very nice and always had a prompt response per email. We made a wellness claim last friday and let me remind you memorial day was monday, so my claim was processed on tuesday and i recieved my reimbursement back TODAY and its friday! YAY!! my hubby was so happy! I researched for a long time on pet insurance and i am so glad i chose this one! i hope in furture everything goes this smooth!!!