Invaluable service & easy claims process.

10
Out of 10

We have a French Bulldog named Pierre, and have had him insured since the day we took him home from the breeders at 10 weeks old.
My husband and I knew that frenchies traditionally have a lot of health issues, ranging from various skin allergies, to hip issues, to breathing issues etc. We looked into insuring Pierre before we picked him up, expecting that his insurance premiums would be incredibly high due to the breed, we were wrong. When we phoned Pets Plus Us for a quote, they were friendly, knowledgeable, and regardless of Pierre's age and breed, his quote was the most reasonable monthly payment for Accident and Illness we received.

The service rep explained the whole process over the phone, and it was so simple. My pet's policy is easier to read and understand than my home or auto insurance!

It was simple, under Accident and Illness, if Pierre was ever hurt or sick, and it was not a pre-existing condition or a regular checkup appointment (ie. vaccinations, or flea prevention) it was covered!

In the past year, Pierre, like a kid, got sick with just about everything you can think of! He got kennel cough, he got a scratch in his eye and needed to see a doggy optometrist, he got canine papilloma, he's had ear infections, and skin irritations. The vet visits, optometrist visits, and the medicine tallied to over a grand easily within the first 8 months. It was ALL covered!! I received a cheque in the mail usually within the week of submission.

The claims process was so easy. One sheet of paper, easy to understand and even easier to submit. It was actually so easy that the Vet submitted most of the forms for us. All I had to do was sign and date the form.

Without Pets Plus Us, we would've hesitated to bring Pierre into see the vet. They've provided us with the kind of service, and peace of mind to be able to keep our pet safe and happy. We owe his health to happiness to Pets Plus Us.

Did you find this review helpful?
Injury/illness

Ear Problem

Eye problem

Skin problem

kennel cough
Claim Amount
Over $1000
Breed

French Bulldog

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 01/22/2015
By: Randy Valpy --…

Hi Linda, thanks you so much for your very kind review. I'm so glad that we have been able to assist you and Pierre. Hopefully your unscheduled trips to the vet slow down, but of course we'll be here if anything ever happens to Pierre in the future. If I can ever be of any assistance please don't hesitate to contact me directly. My email is randy.valpy@petsplusus.com and my direct line is 905-247-5401. All the best to you and Pierre - Randy