I have (Silver) coverage on my 10 year old cat, Joe, 2 year old Yorkie, Tess, and her 1 year old sister, Abby. All 3 have had claims, and I have overall been extremely pleased with Petplan's coverage and customer service. Most recently, Tess was diagnosed with a liver shunt requiring life-saving surgery. $1200 of a $1500 surgical bill was covered, along with emergency vet care for her seizure, numerous labs, follow up care, meds, and prescription food. She is doing well and Petplan really reduced our worry by providing such good coverage. I recommend Petplan regularly to my friends.