Take my advice, go elsewhere!

Out of 10

I have been a VPI customer for over 15 years and it has just gotten worse and worse and worse! My puppy lacerated her leg and had to have 2 surgeries, many medications....The bills totalled over $2,500. VPI sent me a reimbursement check for $300+! I immediately called and was told that the max claim per year for lacerations was $375. Really???? I cannot tell you how many of my claims are simply denied. VPI claims the condition is "not covered", "benefits already paid"....it's just one excuse after another. Thumbs down!

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leg laceration
Claim Amount
Over $1000

Labrador Retriever

Age of Pet
Under a year

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Posted: 10/03/2014

File a formal complaint against them with your state department of insurance regulation. Send a copy of your policy and the payment.
Ask for sanctions and or that the state withdraw their right to sell insurance in the state.