I, like so many others, was skeptical after having less than a pleasant experience at another pet insurance company. I have been blown away by the speed of processing, the amount of reimbursement, the ease of filing claims. One of my dogs ingested grapes soon after switching to Healthy Paws. After meeting our deductible ($250) we received 80% of the cost back from Healthy Paws within about 20 days! I highly recommend Healthy Paws! They also emailed me to check how my pup was doing!! Very satisified customer.