I was very skeptical at first but took the plunge anyway and now I am just so happy we enrolled our puppy - baby- with Healthy Paws. There is just so much choice out there but what I liked was so many positive reviews & excellent customer service.
I chose $100 annual deductible and 90% coverage. A few months after we enrolled our baby needed surgery! I was so upset and really anxious because there is no way we can afford the surgery. I was so anxious worrying if Healthy Paws truly would cover my pup. I made lots of calls and sent emails only to be reassured that he was covered and things would work out ok. I was still nervous up until I received the first check!
We were just so relieved! Healthy Paws covered everything - his surgery, x-rays, labs, pretty much everything just not the Vet/ specialist fee. They have really come through for us.
Healthy Paws is really quick about getting claims processed. I really couldn't believe how lightning fast they were!
FIRST CLAIM - submitted via email my pup's entire medical history and a few days later I received an email from Healthy Paws "Claim In Process” & within 10 days I had an email saying "claim processed" with a link to the EOB and 2 days after I received the check in the mail.
SECOND Claim – submitted via email. Same day I received an my claim was "In Process” - THREE hours later I received another email "Claim Processed" with a link to the EOB and a few days later I had the check in the mail.