I discovered Banfield's wellness plan when my prior cat was seriously ill. I was very impressed with staff. I realized that if my pet had regular blood tests we might have picked up his kidney problem early enough to save him. I placed his replacement on a wellness plan at 16 weeks of age. Now 11 years later, I am still pleased. We moved from Fl. to Georgia and I am happy with experience in both places. I love to tell my friends that my cat has a better healthcare plan then I do. He gets an annual wellness visit including blood tests. He now get his teeth cleaned each year and all of his shots. They follow up to make sure that he gets all of their wellness services. I know that I would be paying a lot more for his shots, etc. at my local vet. I don't understand why this plan never gets reviews for their Wellness plans.