When we adopted our new lab Grady last Feb. and decided this time we would look into pet insurance. Our last two labs lived to be 13 & 15 years old, so it was a no brainer. Little did we know that Grady would need emergency surgery last month. He had eaten the cloth sections of a dog toy which had gotten stuck in his stomach, the strings from the toy had entered his intestines and twisted them. I got him to the vet just in time. Embrace was contacted that day and in less than two weeks, today actually, I deposited a check that covered more than half of the bill. I never give my dogs those type of toys but it was a present from a relative. I never thought we'd need insurance but boy are we lucky. Grady is fine and we feel everyone should know how great this company has been.