These guys continue to impress me beyond belief. We've had several claims now in the multiple $1,000's of dollars (bloat, etc.) and they continue to come through time after time for us. What my wife and I can't believe is the time it takes for us to receive our reimbursements--one time just two days. I have an extremely hard time believing there is anyone else out there faster or better to take care of our "little" Titan. Go with Pets Best. Won't disappoint!!