Our 20-month pitbull mix, Lulu, had the misfortune of injuring her knees in a fall. When we went to the orthopedic vet to confirm her regular vet's concerned, he told us she'd torn her ACLs. The quote for the surgery was 4500. After my initial shock, we went ahead and scheduled Lulu's surgery. Here's where it gets too good to be true. Of course our dog is insured. Of course, we felt protected. But when Healthy Paws processed our claim within a day of submission and let us know our reimbursement was on its way, I burst into tears. Two days later, I received the kindest email from Healthy Paws, checking in Lu's recovery. See, as a pet owner, I am willing to do whatever it takes for my dog. She's like my other child. To know that she is well-protected by a kind, compassionate insurance company makes dealing with scary events such as these a little less traumatizing. We are 5 days out from her surgery and she is doing remarkably well. We are deeply grateful.