scam masters

1
Out of 10

This company will collect your money until something happens to your pet.Then they will start asking you for all kind of papers you don't even know where to find them.And after the month or so they will refuse to pay your premium without the reasonable explanation.I hope some day someone will take them to the court for scamming people on the massive scale.

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Injury/illness
diarhea
Claim Amount
$100 - $500
Breed

Maltese

Age of Pet
1 - 8

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Posted: 07/01/2014
By: Tim

Raymond,
It is always difficult for us to deny a claim for one of our pet parents. Since there isn’t enough information in your review to find your specific account, we can’t speak to your particular situation. For any initial claim, we use a pet’s medical records and notes written by the attending veterinarian to determine if there are any pre-existing conditions that won’t be covered. We initially ask a pet parent to request these records from any hospital where their pet has been seen. That’s because most hospitals will not send them on our request until they get permission from the owner. If a customer needs assistance, our Customer Care Team is always ready to help in acquiring those records.

The Healthy Paws Team