We got the plan for our puppy got the shots and spay. They then renewed my plan the next year with out asking. I was told i could not cancel it so we kept it going and i upped her to the dental as well. My dog needed a hook removed from her leg in July we were on vacation so i called and asked if it would be covered, i was told yes bring her in. We drove over an hour for the service and then received a $400 bill. I was told it would be covered and it was not, now i have to finish the plan up til June and pay $400. This insurance is a scam. STAY AWAY!!
Australian Cattle Dog