I have been with Petshealth Care Plan for 8 years and have been totally satisfied with there service. They are always quick to respond to any claims that I have filed and also have called personally to check on our dear "Bella" when we had exstensive care recently. They are glad to answer any questions you may have. With the cost of taking care of a sick pet, it is rewarding to know that you will not have to be responsible for all of the cost involved in the care of your precious pet...Thank you Pethealth for all you do!!