Our sweet 2 year old french bulldog, Gaucho, started showing signs of pain and discomfort. Because our sweet furry kids can't tell us where it hurts we went through a series of testing to narrow the underlying cause. PetPlan was there the entire way for us! Not only have they paid all claims, no questions, but the Customer Service was there for me when I nearly had a break down on the phone after initial results came back. Gaucho is recovering now and getting back to his silly self. I couldn't be happier with PetPlan and know going forward I will always carry pet insurance for any of our furry kids.