After we got our French Bulldog puppy in February, we were advised to get pet insurance since this breed is known for health issues. After hearing recommendations from our vet, I decided to do my research on the internet. I compared every well known pet insurance company and made a spread sheet of plan coverage, deductibles, monthly premiums, annual caps, etc. After my reading customer reviews and feedback, I chose Healthy Paws. I am so glad and I am very pleased with their service and ease of filing claims. You simply scan your bill and upload - DONE !!! My puppy took a leap down just two steps and my house and the very top of her tibia on her right leg broke off where the tendon/knee cap are attached and this required orthopedic surgery by a specialist at a nearby 24 hour animal hospital. He used 2 pins and wire, and she is fully recovered. The cost of this surgery was an overwhelming $4500 !! Healthy Paws paid me back quickly 90% of everything except the initial examination. What a relief and what a piece of mind for the future. They have kept in touch and asked how our little Brandi was recovering. Suffice to say, I am VERY PLEASED with their ease of claims, speed of benefits check and genuine caring. I am spreading the word to friends and co-workers ! They are great !!