My experience with VPI was phenomenal. Every person that I spoke with went out of their way to be helpful, and in such a stressful moment for my family, VPI came thru with flying colors. I have recommend VPI to everyone I know. She had an accident , almost lost vision in one eye (she pull thru okay) and the peace of mind of knowing she was covered was priceless. I was able to do everything it was needed to save here eye without having to worry about the mounting vet bills. Today she is a happy, healthy 20/20 vision puppy!