I purchased Healthy Paws insurance immediately after getting my puppy, Madison. I was unsure if the expense of pet insurance would be worth it (i.e., I figured Madison would never need services that would justify the expense of the insurance premiums), but I felt it was better to be safe than sorry.
Unfortunately, when Madison was 6 mos old, she had to have emergency surgery. Thankfully I had Healthy Paws and the decision to move forward and pay for the expensive surgery and hospital stay was an easy one.
Shortly after Madison's surgery, I was reimbursed for her medical bills under the terms of Madison's coverage. Additionally, it should be noted that, on top of the coverage that was promised, the Team at Healthy Paws was compassionate and caring (i.e., wanted to know how Madison was doing) throughout the entire process.
Getting pet insurance through Healthy Paws is my best pet decision to date. Madison is on her path to recovery and doing great, and she will continue to be insured by Healthy Paws.