Bait and Switch

Out of 10

I enrolled my Lab in 3/2011$41.76 One yr later I received an email stating my policy was increasing to $109.30 thats a 162% rate hike!!! I called and complained they said costs of vet care have increased and they havent raised their rates in 4 yrs thus the substantial rate hike. Well, The Bureau of Labor Statistics only showed an inflation of California vet care costs to be 2.4% increase from 2011-2012 so why the 162% rate increase? Truepanion could not justify their rates and they just sent me another email stating my policy rates are going up another 20%!! Unbelievable!!! It's the bait and switch......dont sign up thinking age and # of claims doesnt effect your rate because it most certainly does!!!!! UNHAPPY PATRONS FILE A COMPAINT WITH THE DEPARTMENT OF INSURANCE!! Try healthy paws. I have two other dogs covered with this ins company without unjustified substantial rate hikes!!!!!!!! Read less

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increase in monthly rate
Claim Amount
$100 - $500

Labrador Retriever

Age of Pet
1 - 8

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