Excellent service!

10
Out of 10

I bought pet insurance for our puppy as son as we adopted her at 11weeks of age. I purchased the 90% policy from Healthy Paws after researching reviews of several different companies. Other companies wanted to charge more because of her breed (Cavapoo, cavalier King Charles spaniel/mini poodle mix) because they are prone to health problems. Healthy Paws did not charge based on her breed, which I appreciated. They also had a yearly deductible rather than a per incident deductible which also appealed to me with no limits. Three weeks ago she became very ill with an intestinal infection. I ended up at an emergency clinic with an $842 bill to diagnose and treat the infection. I had only paid two months of her insurance (35.90 per month). I called customer service who told me exactly what I needed to send to process the claim. Once they received all of the required paperwork, my claim was approved within a day and I received my check within three business days. I was reimbursed exactly as described. I had to pay the $100 annual deductible, the vet exam fee and 10% of the rest of the bill. I received $576 back almost immediately. They also sent a personal email inquiring about her recovery. Healthy Paws has proven to me within my first two moths of pet ownership that they are well worth the money and they deliver their services as promised in a timely manner. I would definitely recommend them to others, and I am glad I listened to other reviewers and chose them as an

Did you find this review helpful?
Injury/illness

Gastritis/vomiting

Enteritis/diarrhea

Claim Amount
$500 - $1000
Breed

Mixed Breed

Age of Pet
Under a year

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.