We were very pleased with the timely manner in which our claim(s) are processed, And, we were very satisfied with the reimbursement(s) we have received. Yes, we would recommend VPI insurance. It is wise to get your pet insured as soon as one gets their pet. Saban, our Bichon, is processing well after his eye surgery. We thank VIP in making it easier for us to take care of our beloved pet.