Amazing and Fast

10
Out of 10

I decided to get pet insurance for our new puppy Charlie who was about 8 months at the time (13 months now) and we found out very quickly that we was very active so we decided to be safe in case he hurt himself in the future. I looked around on the Internet and reviewed several insurance companies and decided on Healthy Paws because they covered major injuries and they were affordable.
Well wouldn't you know a couple months after getting insurance, Charlie hurt his leg. We took him to the doctor who diagnosed him with medial patella luxation and in order to correct the problem, Charlie would need surgery. We submitted our first claim for the consultation which includes x-rays and anesthesia (~$300). Since this was our first claim I submitted all of Charlie's records with our invoice. A rep from Healthy Paws called within a couple of hours to go over all the paperwork and then they filed the claim with an adjuster. Within 7 business days the claim was processed and since we had a $250 deductible our deductible cover the expenses covered by Healthy Paws. About a week later Charlie had his surgery. After the surgery I submitted the claim for this invoice (~$1,200) and I was very amazed by how fast the claim was processed. In less than 24 hours after submitting the claim, I received an email stating that the claim was processed and completed and a check would be mailed to me within a couple days. I received the check yesterday.

To step things up even more, a Healthy Paws r

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Injury/illness
Medial patella luxation
Claim Amount
Over $1000
Breed

English Foxhound

Age of Pet
1 - 8

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