I researched pet insurance after my dachshund passed away from a lengthy illness - for which I did not have insurance for. Every month her medical care varied from 800-2300. I was fortunate enough to have a job which enabled me to pay her bills.
That said, when I adopted my next dog, the first thing I did was sit down and dedicate some serious time to research all of the Pet Insurance companies. I had it narrowed down to two - Embrace + Trupanion, but after doing detailed research (phone calls etc) I decided Embrace was far superior as far as coverage, price, varied plans and overall professsionalism + friendliness.
The peace of mind knowing no matter where I am with my dog, that we are covered and the idea of knowing I can walk into an ER to have her examined and not sweat the bill is a huge relief.
The reiumbursment time for claims has never been longer than two weeks, tops. I've now been with them for almost 4 years and have recommended them to anyone and everyone I come into contact with.
My dog just had surgery to remove lumps on her head - and the process for filling out the forms is painless (By the way, most vets will do it for you - just email them the claim form and they will fill out the claim and fax/email to Embrace. Easy breezy.
And as far as the number one question is pet insurance worth it? See my first paragraph.