Could have been perfect.

9
Out of 10

The claim for treatment for cardiac disease was rejected and was received by letter which was extremely upsetting to me. I would suggest in future notify the owner by phone and provide some options sush as to appeal. Once the claim was accepted, the results were excellent. I certainly have had many claims over the 8 years and the payments have been timely and verbal communication has been excellent.

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Injury/illness
Dilated cardiomyopathy, Congested Heart Failure
Claim Amount
Over $1000
Breed

Cavalier King Charles Spaniel

Age of Pet
1 - 8

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