My boy cat Sam started looking terrible a few years ago. We had him insured along with my other cat. We took him to the vet and after some expensive tests and an afternoon stay, we found out he was a diabetic cat! I sent in the claims to my insurance and was amazed at not only how quickly they responded with reimbursement but also notes saying thank you for taking good care of him and asking how he was, and most importantly, the coverage was better than my own health care!! Since that 1st claim I have had to make many more for syringes and insulin and the system for claims in upgraded from checks in the mail to direct deposit. It's great. I know when my kitties get sick, I won't have to have that extra worry of how to pay for it. It will be covered and covered immediately.