Our little 4 month old Lynx, who is the cutest little Brown Tabby ever wasn't eating, drinking and was very lethargic. Two days previously he had diarrhea so the local animal hospital said to bring him in immediately. We only had him for two weeks and his 30 day free trial had barely begun. Trupanion paid our claim immediately with so little hassle, it was WONDERFUL. I wish human insurance was this customer service oriented! It is truly fantastic to know you don't have to make hard decisions when it comes to your loved pets and best friends...having both of our kittens insured is the best thing ever. Thanks Trupanion!