I spent a lot of time researching pet health insurance, which everyone should do. Each insurance offers different plans which are not all equal. Make sure to read what is covered, what is not, what the deductible is, what percentage is reimbursed. Knowing your expectations and then finding the plan that matches is key. I felt this insurance provided the most comprehensive coverage that I wanted at the best price, and have not been disappointed. They are very quick to follow up with my claim, reimburse me, they check up on the well being of my dog afterwards, answer all my questions, and are available via phone or email. Completely happy.