I have had Petplan insurance for quite a while. My cat has intestinal problems. I am very happy with Petplan's rapid and very reasonable response when Shadow must see the vet and/or be hospitalized. They award my claim and I have always been happy with their well thought out decisions. Thank you Petplan for all you do ease my financial concerns and I am sure, those of others when a crisis occurs. I can concentrate on my pet without worrying about how I am going to pay for it. Thank you so much!