Having checked a few recommended companies for pet insurance, we chose Healthy Paws as it seemed to be the best coverage at the best price. What we didn't anticipate is how easy a process it is to file a claim and how unbelievably prompt their response and payment are. You hear back from then by email almost immediately. They also follow-up to check on your pet and clearly read any response that you send in. They offer a straight-forward and caring service. Human health insurance could learn much from them.