Great company...if you never make a claim

Out of 10

Petsecure is happy to take your monthly premiums, but if you have to submit a claim - be prepared to be disappointed. Claims take over a month to be paid out, and then they get revenge on you having the audacity to submit a claim by increasing your premiums and decreasing your coverage. Our dog had a skin condition which required diagnostics and treatment, the claims were paid out (albeit slowly) and our dog made a full recovery. After being off medication with no claims for 7 months, we received a letter that our claims would only be covered at 60% going forward! They look at your previous 2 years of claim history - so if you have a large claim, expect to have your co-pay increased for a 2 full years after the claim. Not worth it!

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Skin problem

Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
Under a year

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