ACL tear

Out of 10

Everything was great except for the fact that I had to submit the same information 7 times. I have a claim from November that was still pending because when I email and faxed the information to different people at Trupanion it was not added to my profile. I called one more time and asked for the Miriam Keith to confirm that she received my email and then finally the issue was solved. But before that John Norton received my information several times and he never follow up with me.

Did you find this review helpful?
ACL tear
Claim Amount
Over $1000


Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.