I've had insurance in place for my dogs for years but this is the first time I've used it. My dog Jade had to have surgery a week ago today for cancer. I never expected the claims process to be so easy or so fast. I scanned and uploaded the bills over the weekend, and today I was notified the claim has been processed and payment is on its way.There are many difficult decisions ahead for us, but I am grateful that I don't have to make any because of financial reasons. All I have to consider is Jade's well being.