I purchased 24 Pet watch when I picked up my kitten. She was sick within one month with a cold and virus. Expenses wer over $300. Pet watch would not pay anything. They say it's because Chai came with a cold. What a rip-off. Don't be fooled by them. They just take your money. They will not pay. Don't be fooled by the good reviews. They are not true. Also you can never contact anyone. It takes hours on the phone to get a real person. Also they don't do call backs.