Follow-up from claims

Out of 10

I love how quickly they handles the claims and take care of everything to make ours lives easier. My one complaint. the office exams, I don't understand routine exams or the inital ones not being covered, but when trying to figure what is wrong, there should be a discount or something with the follow-up or referral exams from another doctor.
Example when we went back in for the internal medicine doctor, everything else was covered but the exam part. I had already paid for the inital exams from the normal vet.

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high calcium
Claim Amount
Over $1000

Cocker Spaniel

Age of Pet
1 - 8

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