We have two cocker spaniels, Molly and Macy, they are now three years old and the light of our lives. My purpose in writing is to pass along our story in hopes of informing other pet parents of the benefits of having pet insurance. What I should say is the benefits of having top-rate pet insurance.
Having loved a chronically ill pet in the past led me to research the many companies who are now offering pet insurance. Believe me, I lit up the internet with searches, questions and policy comparisons. My investigatory work led me to the elimination of many companies and it directed me to Trupanion. That was three years ago and I have not regretted my decision for one moment. Not only have the Trupanion folks supported me monetarily in the care of the girls but they have also given me emotional support with the security of knowing that they do what they say they will do. One of the things that attracted me to Trupanion was their easy to read policy, no gray areas. You know up front what you are getting from Trupanion, their policy guidelines are clear.
Another thing that impressed me was Trupanion's customer service, just as their policy, they do what they say they will do and they are so darned nice about it. Their customer service folks are friendly and very knowledgeable and they were actually the clincher for me when I was making my decision regarding which company to go with. I made phone calls to those on the short list and when I first talked with
American Cocker Spaniel