Covering our three cats is not cheap, especially our 15-year-old. But we are very happy with Pets Best and feel that we are getting our money's worth. The claims are processed so quickly that it boggles the mind! I sent in claims for two of our cats. One was processed by the next day, and for the other, Pets Best had to contact my vet for more information. Even with that, those claims were processed within a few days. I am happy with the coverage and with the fairness of Pets Best in considering our claims.