Our girl, a black lab, was treated for an intestinal blockage. She had to have surgery and a hospital stay. It was very expensive! Healthy paws reviewed and resolved the claims quickly. The claim was resolved within two weeks. Healthy paws also did a follow up on our girl to inquire about how here recovery was going. We are very pleased with the service and how upfront Healthy paws is about their coverage. We will use healthy paws for our girl for her lifetime.