My furry baby had seizure and vets had to run several tests to find out what was the cause. I was impressed by Embrace for their prompt attention in sending me the check after I sent the claim. I'm very happy that I chose Embrace INS. Their Customer Service is excellent! So reliable! Very encouraging with their warm words by phone and e-mails. (not so much outhere these days) Thank you so much Embrace! You're impacting and making difference!