Fantastic Customer service

10
Out of 10

Trupanion has been a pleasure to deal - we are mid-way thru a very long recovery of our Dog Maddy after 2 torn CCLs...preparing for her second surgery in the weeks ahead. Trupanion has been a supportive & compassionate insurer allowing us to focus on Maddy's recovery & rehabilitation. The staff has been very helpful, informative & pleasant - we are pleased to see a company take what they do seriously & strive to maintain transparency in their policy - be consistent in the coverage you signed up for & not blind side you with hidden fees or rate increases because your pet has had an accident. Well done, your group is top notch in our books & we will continue to share our great experience with other pet owners!

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Injury/illness
Cruiciate Tear (CCL)
Claim Amount
Over $1000
Breed

Labrador Retriever

Age of Pet
1 - 8

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