When was the last time your personal insurance wrote to ask how you were doing after surgery? Exactly. Except, Healthy Paws did just that after Toby's ACL surgery (Toby is a bouncy 5 yr old Shih Tzu-Parson Russell mix). While almost everything about Toby's post surgery care has seemed complicated, the Healthy Paws online claims process was quick and easy - something like 3 or 4 clicks and done. And, I had the reimbursement information back in 48 hours. Equally important, after the business was completed, I received a note from the company asking how Toby was doing after his surgery and sending him well wishes. My insurance company has never done that. I'm so glad Healthy Paws is my partner in Toby's healthcare!